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Support

Get help with your BarkIQ account

Email Support

Get help via email. We typically respond within 24 hours.

support@barkiq.net

Live Chat

Chat with our team during business hours (Mon–Fri, 9am–5pm EST).

Help Center

Browse guides, FAQs, and tutorials to find answers quickly.

Quick Answers

How do I add a new dog to my account?

Navigate to Dogs in the sidebar and click 'Add Dog'. Fill in the breed, role, and health details.

How do I export health records?

Open any dog's profile and click 'Export Records'. You can export as PDF for vets or buyers.

How do I set up Stripe payments?

Go to Settings → Payment Configuration. Click 'Connect Stripe' and follow the setup flow.

How do I share a dog's profile with a buyer?

Open the dog's profile and click 'Share with Buyer'. They'll receive a link to the Buyer Portal.

Live Chat

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Help Center

Getting Started

Dog Management

Payments

Litter Management